Returns & Exchanges
Returns & Exchanges
Thank you for shopping with Enigma! We want you to be completely satisfied with
your purchase. If you need to return or exchange an item, please review our
policy below.
All Sales Are Final
At Enigma, we stand behind the quality and craftsmanship of
our products. As such, we do not offer refunds for any purchases. All sales are
considered final once the transaction is completed.
Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, please
contact us immediately at enigmaglobalinfo@gmail.com.
We will cover the return shipping costs and arrange for a replacement or a full
refund, including shipping.
International Returns and Exchanges
Please note that international orders are not eligible for
returns or exchanges unless the item is faulty or incorrect.
For further assistance, feel free to reach out to us at enigmaglobalinfo@gmail.com or via
Instagram @enigma.global. We’re here to help!