FAQ
Do you ship internationally?
Yes, we ship internationally! Shipping fees and delivery
times vary depending on your location. Please note that international orders
are not eligible for returns or exchanges.
How do I know which size to order?
We recommend checking the size chart provided in each
product description. Our size charts allow for a +/- 1 inch variation. If
you’re unsure about your size, you can reach out to us via Instagram @enigma.global
or email us at enigmaglobalinfo@gmail.com for personalised advice.
Can I cancel or amend my order after it has been placed?
Unfortunately, we cannot cancel or make changes to orders
once they have been placed. This includes changes to delivery address, colours,
sizes, or items. Please ensure all details are correct before finalising your
purchase.
How do I contact customer support?
For any questions or concerns, you can reach us at enigmaglobalinfo@gmail.com
or send us a message through our Instagram @enigma.global